We take pride in being a quality brand with our customer’s best interest at mind. In order to protect the personal hygiene of all our customers, we unfortunately cannot accept returns on panties or thongs. However, if there is any reason our customer is dissatisfied with their purchase, we will gladly assist you by offering store credit for an exchange.
Wings Intimates accepts exchanges of unused items by mail within 14 days from the date of shipment with an exception of our sale items. All sale items are final sale and cannot be exchanged.
Please note that credit does not include any shipping costs.
Return packages should be shipped prepaid through a traceable method such as UPS or Insured Parcel Post and those shipping costs are non-refundable.
Please contact us to return any products.
Wings Intimates reserves the right to refuse the exchange of any merchandise that does not meet the above requirements.
For any additional questions regarding our return policy email us at firstname.lastname@example.org
We offer $4.00 standard shipping on all US orders, including Hawaii and Alaska.
Please note once your order ships, no changes can be made to a shipping address.
We ship via USPS. please allow 5-7 business days for delivery, excluding holidays. If an item is out of stock at the time you place your order, we will notify you if and when the item will be available.
All International orders are subject to a flat rate of $18.00. We ship our packages via USPS and delivery can take to 2-3 weeks. All applicable taxes and duties are the responsibility of the customer. Shipping charges are non-refundable if the package is refused.
Tax: Local taxes, if applicable, will be added to your order.